At Worldz Travel, we value your privacy and are committed to protecting your personal and travel-related information. This Privacy Policy explains how we collect, use, store, and safeguard user data when you access our website or use our online travel services, including flight booking, ticket changes, cancellations, upgrades, hotel reservations, and cruise bookings.
Information We Collect
We may collect personal information such as your name, email address, phone number, billing details, travel preferences, passport details (when required for bookings), and payment-related information. We also collect non-personal data including IP address, browser type, device information, and website usage data to improve user experience and website performance.
How We Use Your Information
Your information is used to:
- Process flight, hotel, and cruise bookings
- Manage ticket changes, cancellations, refunds, and upgrades
- Communicate booking confirmations and travel updates
- Comply with airline, hotel, cruise line, and regulatory requirements
- Improve website functionality, security, and customer support
- Prevent fraud and unauthorized transactions
Data Sharing & Disclosure
Worldz Travel does not sell or rent personal data. Information is shared only with trusted third parties such as airlines, hotels, cruise operators, payment gateways, and global distribution systems (GDS) strictly for booking and operational purposes. As an IATA and CLIA-certified travel agency, we follow industry data protection standards.
Payment Security
All payments are processed through secure, PCI-DSS-compliant payment gateways. Worldz Travel does not store complete credit/debit card details on its servers, ensuring enhanced transaction security.
Cookies & Tracking Technologies
Our website uses cookies to enhance user experience, analyze traffic, and optimize travel services. Users can manage or disable cookies through browser settings.
Data Protection & Security
We implement appropriate technical and organizational security measures to protect personal data against unauthorized access, misuse, or loss. Access to sensitive information is restricted to authorized personnel only.
User Rights
You have the right to access, update, or request deletion of your personal information, subject to legal and regulatory requirements. Requests can be made by contacting our support team.
Third-Party Links
Our website may contain links to airline, hotel, or cruise partner websites. Worldz Travel is not responsible for the privacy practices of third-party websites.
Policy Updates
Worldz Travel reserves the right to update this Privacy Policy at any time. Changes will be posted on this page and are effective immediately upon publication.
Contact Information
For privacy-related questions or concerns, please contact Worldz Travel through the official communication channels listed on our website.