Worldz Travel
Welcome to Worldz Travel. By accessing or using our website, mobile services, customer support, or payment links, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our services.
1. About Worldz Travel
Worldz Travel is an online travel agency (OTA) that provides travel-related services including, but not limited to:
- Flight ticket bookings
- Hotel reservations
- Holiday and tour packages
- Cruise bookings
- Ticket changes, cancellations, and upgrades
Worldz Travel acts solely as an intermediary between customers and third-party travel service providers such as airlines, hotels, cruise operators, and tour companies.
2. Eligibility to Use Services
By using our services, you confirm that:
- You are at least 18 years of age
- You have the legal authority to enter into a binding agreement
- The information you provide is accurate and complete
3. Booking & Payment Terms
- All prices shown are subject to availability and may change until payment is completed.
- Payments must be made in full at the time of booking through approved payment methods.
- Worldz Travel uses secure third-party payment gateways to process transactions.
- By making a payment, you authorize Worldz Travel to charge the selected payment method.
4. Pricing & Fees
- Prices may include base fare, taxes, supplier charges, and service or convenience fees.
- Service fees charged by Worldz Travel are non-refundable, unless stated otherwise.
- Currency conversion fees or bank charges may apply for international transactions.
5. Cancellations, Changes & Refunds
- All cancellations, changes, and refunds are governed by the respective supplier’s policies.
- Some bookings may be non-refundable or partially refundable.
- Approved refunds are processed to the original payment method within the specified timeline.
- Please refer to our Refund & Cancellation Policy for detailed information.
6. Travel Documents & Responsibilities
- Customers are responsible for ensuring valid passports, visas, transit permits, and health documents.
- Worldz Travel is not responsible for denied boarding, entry refusal, or travel disruptions due to improper documentation.
- It is the customer’s responsibility to verify travel requirements before departure.
7. Changes by Suppliers
Airlines, hotels, and other suppliers may:
- Change schedules
- Cancel services
- Modify itineraries
Worldz Travel is not liable for such changes but will assist customers in accordance with supplier policies.
8. Limitation of Liability
- Worldz Travel is not liable for delays, losses, injuries, accidents, or damages caused by third-party providers.
- Our liability, if any, is limited to the amount paid for the booking service fee.
- We do not guarantee uninterrupted or error-free services.
9. User Conduct
You agree not to:
- Use the website for unlawful purposes
- Provide false or misleading information
- Attempt to misuse, hack, or disrupt our systems
- Violate applicable local, national, or international laws
10. Intellectual Property
All content on the Worldz Travel website, including logos, text, graphics, and design, is the property of Worldz Travel and may not be used without prior written permission.
11. Privacy Policy
Your personal data is collected and processed in accordance with our Privacy Policy. By using our services, you consent to such data usage.
12. Governing Law & Jurisdiction
- These Terms are governed by applicable international commercial laws.
- Any disputes shall be subject to the jurisdiction of competent courts, as applicable.
13. Changes to Terms
Worldz Travel reserves the right to modify these Terms of Service at any time. Continued use of our services constitutes acceptance of the updated terms.
14. Contact Information
For questions regarding these Terms of Service, please contact:
📧 Email: support@worldztravel.com
🌐 Website: www.worldztravel.com