Independent travel assistance · Austin, TX · Mon–Sun, 8am–midnight CT support@worldztravel.com  |  ☎ (888) 778-0736

WorldzTravel

Independent Travel Assistance

(888) 778-0736
Cruise Assistance

Cruise Booking, Changes, Cancellations & Upgrades

We help you choose a sailing, book your cabin, and manage it afterward. The cruise line operates your voyage under its own terms; we provide independent booking assistance.

From cabin choice to embarkation, with guidance

Cruise fares bundle a lot together — cabin category, dining, port fees, and deposit schedules — and the cancellation rules tighten as you approach sailing. We help you understand all of it before you book, and we manage changes and cancellations afterward.

We are an independent assistance service and do not own or operate any ship. Your voyage is provided by the cruise line under its passenger ticket contract; our role is to help you arrange and service the reservation.

Our assistance fee is always separate from the cruise fare and disclosed before payment. You approve the full cost — fare, taxes and port fees, and our fee — before anything is charged.

Speak with a travel assistant

Call us and a U.S.-based assistant will walk through options, provider prices, and our service fee before anything is booked.

(888) 778-0736

Cabin Bookings

Interior, oceanview, balcony, and suite categories across ocean and river itineraries. We explain what each fare includes before you book.

Itinerary & Cabin Changes

Want a different sailing date or cabin? We check availability and the line’s change terms and confirm any difference before proceeding.

Cancellations & Refunds

Cruise cancellation penalties depend on how far out you cancel. We explain the line’s schedule and submit your request, pursuing any refund or future-cruise credit you’re owed.

Cabin Upgrades

Where the line offers paid upgrades or upgrade bids, we check options so you can move up a category if it’s worth it to you.

Deposit & Payment Schedules

Cruises often book with a deposit and a later balance due. We lay out the schedule clearly so you know what’s due and when.

Onboard & Shore Add-ons

Dining packages, beverage plans, and shore excursions offered by the line — we help you add them to your booking where available.

What our assistance costs

Our service fee is separate from, and in addition to, the price charged by the travel provider. Every fee below is confirmed verbally and in writing before we process any payment. You are never charged more than the amount you approve.
Cruise booking assistance feefrom $40 per booking
Change / amendment assistance feefrom $45 per booking
Cancellation processing feefrom $45 per booking
Upgrade assistance feefrom $40 per booking
Cruise fares, taxes, port fees, gratuities, and any cancellation penalties are set by the cruise line and are additional to our assistance fee. Exact amounts are confirmed before payment.
Time before sailingTypical cruise-line penaltyPotential outcome
Before final payment dateUsually deposit only or noneMost of fare may be refundable
After final payment, well before sailingPartial penalty, increasing over timePartial refund or future-cruise credit
Close to sailingHigh to full penaltyLimited or no refund
Changes

Modifying an existing booking

To change a cruise booking, call us with your reservation details. We’ll review the line’s terms for your fare, check availability for your new date or cabin, and confirm any fare difference and change penalty before applying anything. Penalties generally increase as the sailing date approaches.

Cancellations

Cancelling and requesting a refund

Cruise cancellation refunds follow the line’s penalty schedule, which is tied to how many days before sailing you cancel. We explain exactly where you stand, submit the cancellation, and pursue any refund or future-cruise credit available. Our assistance fees are separate, per our Refund Policy.

Upgrades

Upgrading your experience

If the cruise line offers a paid upgrade or runs an upgrade-bid program for your sailing, we’ll check availability and cost. Upgrades are awarded by the line; we help you find and request them but cannot guarantee a specific cabin.

Questions

Frequently asked questions

No. We are an independent assistance service and do not own or operate any ship. The cruise line operates your voyage under its own passenger ticket contract. We help you book and manage the reservation.
Cruise booking assistance starts at $40 per booking; changes and cancellations start at $45. This is separate from the cruise fare and confirmed before payment.
Cruise lines use a penalty schedule based on how many days before sailing you cancel — penalties grow as the date nears. We explain your line’s specific schedule before you book and again if you decide to cancel.
Many cruises allow a deposit now with the balance due by a set date. We’ll lay out the exact schedule and amounts so you can plan.

Planning or managing a cruise?

Call and we’ll walk through cabins, penalty schedules, and our fee before booking.

(888) 778-0736