Independent travel assistance · Austin, TX · Mon–Sun, 8am–midnight CT support@worldztravel.com  |  ☎ (888) 778-0736

WorldzTravel

Independent Travel Assistance

(888) 778-0736
Flight Assistance

Flight Bookings, Changes, Cancellations & Upgrades

We help you compare itineraries, complete a booking, and manage it afterward. We are an independent assistance service — the airline you fly is always the carrier named on your ticket.

Booking and managing flights without the runaround

Searching across airlines and routes is time-consuming, and post-booking changes can be confusing. Our role is to do that legwork with you: we look at the options, explain the trade-offs in plain terms, and complete the booking only once you have approved the total cost — provider fare plus our service fee.

We do not own or operate aircraft and we are not an airline. Your contract of carriage is with the operating airline, under that airline’s own fare rules and conditions. What we provide is help arranging and servicing the reservation.

Before any payment is taken, you will hear the full breakdown: the airline’s fare, applicable taxes, and our separate assistance fee. Nothing is charged until you say yes.

Speak with a travel assistant

Call us and a U.S.-based assistant will walk through options, provider prices, and our service fee before anything is booked.

(888) 778-0736

New Flight Bookings

One-way, round-trip, and multi-city itineraries on domestic and international routes. We present fare options side by side and explain fare-class restrictions before you decide.

Date & Route Changes

Need a different day or routing? We check availability, calculate the airline’s change fee plus any fare difference, and proceed only with your approval.

Cancellations & Refunds

We submit your cancellation to the airline and pursue any refund or travel credit your fare allows. Refund eligibility is set by the airline’s fare rules, not by us.

Cabin Upgrades

Where the airline offers paid or award upgrades on your route, we check availability and pricing so you can compare premium economy, business, and first.

Name Corrections

Minor spelling corrections are handled per the airline’s policy. We tell you up front whether a correction is possible or whether a rebooking is required.

Schedule-Change Support

If the airline changes your schedule, we explain your entitlements — rebooking or refund — and process the option you choose.

What our assistance costs

Our service fee is separate from, and in addition to, the price charged by the travel provider. Every fee below is confirmed verbally and in writing before we process any payment. You are never charged more than the amount you approve.
Flight booking assistance feefrom $25 per ticket
Change / amendment assistance feefrom $35 per ticket
Cancellation processing feefrom $35 per ticket
Upgrade assistance feefrom $25 per ticket
Airline fares, taxes, change fees, and penalties are set by the airline and are additional to our assistance fee. Exact amounts depend on your fare and route and are always confirmed before payment.
Request typeWhat we doWhat the airline controls
New bookingCompare fares, explain rules, complete booking on your approvalFare price, availability, fare conditions
ChangeCheck options, confirm all fees, apply change once approvedChange fee, fare difference, whether change is allowed
CancellationSubmit request, pursue eligible refund or creditRefund eligibility, penalty, processing time
UpgradeFind availability and price, arrange on your approvalUpgrade inventory, award space, pricing
Changes

Modifying an existing booking

To change a flight, call us with your booking reference. We’ll review your fare rules, check availability for your new dates or route, and tell you the airline’s change fee, any fare difference, and our amendment assistance fee. We never apply a change until you have agreed to the full cost. Some discounted and Basic Economy fares cannot be changed at all — if that is the case, we’ll say so clearly.

Cancellations

Cancelling and requesting a refund

You can ask us to cancel at any time before departure. We’ll explain what your fare allows — a refund, an airline travel credit, or recovery of government taxes only — before we act. Refund timelines are set by the airline and typically run 7–20 business days after approval. Our assistance fees are separate and are described in our Refund Policy.

Upgrades

Upgrading your experience

If your route and fare class permit an upgrade, we’ll check what’s available and what it costs, whether paid or through airline miles. Availability is controlled entirely by the airline; we help you find and arrange it but cannot guarantee a specific seat or award space.

Questions

Frequently asked questions

No. We are an independent travel assistance service. We are not an airline and are not affiliated with or endorsed by any airline. The carrier named on your ticket operates your flight under its own conditions of carriage.
We charge a service fee for our assistance, which is separate from the airline’s fare. Flight booking assistance starts at $25 per ticket; change and cancellation assistance start at $35 per ticket. The exact fee, along with the airline’s charges, is confirmed before any payment is taken.
Charges may appear from Worldz Travel LLC and/or the airline or its processor, depending on how the booking is structured. We explain exactly how the charge will appear before you confirm.
No one can. Refund eligibility is determined by the airline’s fare rules. We explain what your specific fare allows and submit the request, but the airline decides the outcome. See our Refund Policy for details.

Have a flight question?

Call and a U.S.-based assistant will review options, provider prices, and our fee before anything is booked.

(888) 778-0736